Door and frame assemblies

Hollow Metal Openings and Frames in Charlotte, NC

Steel door and frame repair in Charlotte — pulled and loosened anchors, racked and spread frames, corrosion at the bottom rail and frame toe, forced and dented leaves, and hardware prep on existing openings. Call (333) 333-3333.

At a glance

Hollow Metal Openings and Frames at a glance

Assembly
Two steel face sheets over a stiffened or mineral core. Face gauge 20, 18, 16 or 14 for ANSI/SDI A250.8 Levels 1 through 4.
Governing standard
ANSI/SDI A250.8 for construction and performance level; ANSI/SDI A250.4 for physical endurance at Levels A, B and C.
Fails first
The frame anchors and the bottom of the leaf, both before the face sheets. Corrosion starts at the toe of the frame where water sits.
Not in scope
Overhead sectional and rolling steel doors, high-speed doors, fire door inspection certificates.

Compare this against the other three leaf assemblies or read the standards reference.

Door and frame assemblies

The leaf is usually fine. The wall let go.

Hollow metal is specified precisely because it outlasts everything around it, and that is exactly why hollow metal complaints are almost never about the leaf. A Level 3 door has a 16 gauge face sheet and a Level 4 has 14, and neither of those is what gives up first in a Charlotte distribution building. The anchors do.

There are four common anchor conditions and they behave differently. A frame grouted into masonry that has started to move is a masonry problem presenting as a door problem. A frame in stud that was installed with the wrong anchor type, or with anchors at the wrong spacing, works loose on a schedule that tracks footfall. A frame that has been hit by a pallet jack is bent, not loose, and the two get diagnosed as the same thing constantly. And a frame whose toe has rusted through has lost its bearing on the floor, which shows up as a latching complaint long before anybody looks at the bottom of it.

So the first question on a hollow metal call is what the wall is made of, and the second is whether the frame was grouted. Those two answers decide the anchors on the truck.

Detail

Steel opening work we take on

Existing hollow metal leaves and frames in commercial and light industrial buildings inside Charlotte. We also work FRP leaves, which sit in the same frames and fail in the opposite order — the leaf outlasts everything and the hardware and frame go first.

Anchors: pulled, loose, wrong type or wrong spacing

Diagnosed by wall construction first. Masonry, grouted masonry, stud and precast all take different remedial anchors, and an anchor chosen without knowing which one you are in is a return visit booked in advance.

Racked and spread frames

A frame that has been hit is usually spread at one jamb, which throws the strike out and makes the leaf latch only if you lean on it. Bringing a frame back is a different job from anchoring it and the two get confused.

Corrosion at the frame toe and the bottom rail

Water sits at the floor line and works upward. How far up it has run decides whether this is a repair, a section replacement or a new frame, and it is the one thing worth measuring before you call. Galvannealed stock behaves differently under paint than plain galvanised and it matters for what the repair will hold.

Forced, dented and impact-damaged leaves

Common in dock and back-of-house openings and around anywhere a cart runs. A leaf that still latches and has no rating label is often worth straightening. A leaf with a rating label that has been forced is a different conversation entirely, because the rating depends on the construction being intact.

Hardware prep on existing steel

Cutting in a new lock, closer or exit device on an existing leaf or frame. On an unrated opening this is straightforward. On a labelled assembly it is governed by what the listing permits, and some preps cannot be done in the field at all.

Hinge and pivot wear on heavy leaves

A 14 gauge Level 4 leaf is heavy and it will find any weakness in the hinge line. Elongated screw holes in a steel frame are repairable; a frame face that has deformed around the hinge is a different repair.

Gauge and level identification

Knowing whether you have a Level 1 20 gauge office door or a Level 4 14 gauge maximum duty leaf changes what is worth doing to it. Under ANSI/SDI A250.8 the level also sets the construction and the minimum performance, so a 16 gauge face on a Level 2 construction is not a Level 3 door, whatever a spreadsheet says.

Standards

What the grades and levels actually mean

Five standards cover almost everything a Charlotte facilities manager gets asked about on a commercial opening. Each card gives the designation, what it governs, what the grades mean in cycles or gauge, and the thing it is most often misquoted on.

ANSI/BHMA A156.4

Door closers and pivots

Grade 1 closers are cycle tested to 2,000,000 cycles. Grade 1 is the top grade for this product class.

Most often misquotedGrade 1 means something completely different from one A156 standard to the next. A Grade 1 closer is a 2,000,000 cycle product and a Grade 1 exit device is a 500,000 cycle product. Comparing grades across product classes is meaningless.

ANSI/BHMA A156.3

Exit devices, meaning panic hardware and fire exit hardware

Grade 1 exit devices are cycle tested to 500,000 cycles, and since the 2014 edition that test is run with preload applied.

Most often misquotedThe preload change matters and gets left out. Preload simulates the door being pushed against while the device is operated, which is how they are actually used in a crowd. A pre-2014 Grade 1 figure is not directly comparable to a current one.

ANSI/SDI A250.8

Steel door and frame construction and performance level

Four levels. Level 1 standard duty at 20 gauge face sheets, Level 2 heavy duty at 18, Level 3 extra heavy duty at 16, Level 4 maximum duty at 14.

Most often misquotedPeople quote the gauge and stop. The level also sets the model, the construction and the minimum acceptable performance, and a 16 gauge face on a Level 2 construction is not a Level 3 door.

ANSI/SDI A250.4

Physical endurance of steel doors, frames and frame anchors

Three levels, all tested with latching. Level A is 1,000,000 cycles, Level B is 500,000, Level C is 250,000.

Most often misquotedA250.4 and A250.8 are different standards answering different questions, and a door can be specified to one without the other. Endurance level is not the same thing as performance level and the two get conflated constantly.

ANSI/BHMA A156.2 and A156.13

Bored and preassembled locks (A156.2) and mortise locks (A156.13)

Both run a Grade 1 / 2 / 3 structure, with Grade 1 as the commercial heavy-duty tier.

Most often misquotedWe are not printing a cycle figure on this card. The published cycle counts for lock grades vary by product series and by edition, sources disagree on them, and this site's rule is that a contested figure is left out rather than picked. Specify by standard, grade and series and read the current edition. Anyone quoting you one confident number for 'Grade 1 lock cycles' has not checked which standard they are in.

What decides the number on a steel opening

What decides the number on a steel opening
FactorEffect on the job
What the wall is made ofMasonry, grouted masonry, stud and precast take different remedial anchors and different working time.
Whether the frame is coming outAnchoring an existing frame is a visit. Removing and resetting one is a job, and in masonry it involves the wall.
How far the corrosion has runA repair at the toe, a section replacement, or a new frame. The measurement decides which.
Whether there is a rating labelA labelled assembly restricts what can be done in the field and it changes the sequence of the whole job.
Performance level of the leafA 14 gauge Level 4 leaf is worth more remedial work than a 20 gauge Level 1, and it is heavier to handle.
Whether the opening can go out of serviceSome frame work needs the opening closed for part of a day. If it cannot close, the job changes shape.

No figures appear in that table and none appear anywhere on this site, because a price quoted before anybody has seen the opening is a number somebody ends up unhappy about. Those are the variables that decide it.

Why us

How we handle this one

We ask what the wall is before we load the truck

It is the question that decides the anchors, and it is the one most often skipped.

Corrosion gets measured, not estimated

How far up it runs is the difference between a repair and a new frame, and guessing it wrong costs somebody a second visit.

We stop at the label

A rating label on the hinge edge changes what is permitted. We read it before anything gets cut.

Gauge and level identified on site

Because what a leaf is worth spending on depends on what it is, and a lot of buildings do not know.

FRP handled in the same lane

Fibreglass leaves hang in the same frames and fail in the opposite order. We work both rather than sending you to two contractors for one opening.

No inspection certificates

We will find what is wrong with a rated steel opening and put it right. We do not issue the annual certificate and we will not pretend to.

Process

How the job runs

Step 1. Wall construction and grout, on the phone

Two questions that decide the anchors.

Step 2. At the opening: check the frame before the leaf

Plumb, square, anchor condition, and the toe at floor level.

Step 3. Fix the frame, then hang to it

Aligning a leaf to a frame that is still moving is work you do twice.

Step 4. Hardware and strike set last

Then cycled and checked it latches without being pushed.

Other services in Charlotte

Aluminum Storefront Entry Systems

Extruded aluminum entrances — the doors the public touches, and the ones that rack at the corners before they fail anywhere else.

Aluminum Storefront Entry Systems

Wood and Flush Door Repair

Architectural wood and flush leaves — moisture at the bottom rail, then hinge screws, then edge banding. In that order, nearly always.

Wood and Flush Door Repair

Fire-Rated Door Assemblies

Labelled openings — clearances, positive latching, and the closer somebody turned down until the door stopped doing its job.

Fire-Rated Door Assemblies

Panic Hardware and Egress Devices

Push bars and exit devices — rim, mortise, surface vertical rod and concealed vertical rod, and the difference between panic and fire exit hardware.

Panic Hardware and Egress Devices

Door Closers and Operating Force

Closers, arms, sweep and latch speed, and the published opening force limits that decide whether an opening complies.

Door Closers and Operating Force

Commercial Locks, Cylinders and Keying

Mortise and bored locksets, cylinders and keying schedules — and the egress rule that decides what is allowed on the opening.

Commercial Locks, Cylinders and Keying

Call (333) 333-3333

Tell us what the wall is made of and roughly how far the rust has run.

Call (333) 333-3333

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