Commercial door repair in Charlotte, North Carolina
Commercial Door Repair in Charlotte, NC
We repair and service swinging commercial doors in Charlotte: aluminum storefront entries, hollow metal leaves and frames, wood and flush doors, fire-rated assemblies, and the panic hardware, closers and locks that run them. Use the router below to find the page that covers your opening and what to have ready before you call (333) 333-3333.
One city, seven lanes, and a phone that gets answered by somebody who works on doors.
Opening router
Find the page that covers your opening
Pick what the door is made of and what it is doing. This tells you which page covers it and the two or three facts worth having in front of you before you call. It does not quote and it does not diagnose from a distance — it points you at the right lane and tells you what we will ask.
Showing all 14 openings.
| Assembly | What it is doing | Page that covers it | Have this ready |
|---|---|---|---|
| Aluminum storefront | Drags on the threshold or catches on one corner | Aluminum Storefront Entry Systems | Which corner catches, and whether the gap at the top is even across the leaf. |
| Aluminum storefront | Will not latch, or latches only if you pull it | Aluminum Storefront Entry Systems | Whether it is a hookbolt, a deadlatch or a panic device, and whether the strike shows a bright wear mark. |
| Aluminum storefront | Blows open or slams in wind | Door Closers and Operating Force | Whether it is a surface closer or a floor closer, and which way the door faces. |
| Hollow metal | Frame is loose, moves, or the anchors have pulled | Hollow Metal Openings and Frames | Whether the wall is masonry, stud or precast, and whether the frame was grouted. |
| Hollow metal | Rusted through at the bottom rail or the frame toe | Hollow Metal Openings and Frames | Roughly how far up the corrosion runs, and whether the opening is exterior or a wash-down area. |
| Hollow metal | Leaf is bent, dented or has been forced | Hollow Metal Openings and Frames | Whether the door still latches, and whether there is a rating label on the hinge edge. |
| Wood or flush | Swollen, delaminating or the edge banding has lifted | Wood and Flush Door Repair | Whether the swelling is at the bottom, and whether there is a wet-floor or washroom on one side. |
| Wood or flush | Hinge screws keep stripping out of the leaf | Wood and Flush Door Repair | How many hinges the leaf has, and whether the door has a closer on it. |
| Any assembly | Has a fire rating label and something is wrong with it | Fire-Rated Door Assemblies | Photograph the label on the hinge edge of the leaf and the one on the frame rabbet. Both, if they are there. |
| Any assembly | Gap under the door or around it looks too big | Fire-Rated Door Assemblies | A tape measure reading at the head, both jambs and the undercut. Rounded to the nearest sixteenth is fine. |
| Any assembly | Push bar is loose, noisy, or does not release cleanly | Panic Hardware and Egress Devices | Whether it is a rim, mortise, surface vertical rod or concealed vertical rod device, if you know. |
| Any assembly | Too heavy to open, or closes too quickly or too slowly | Door Closers and Operating Force | Whether the opening is on an accessible route, and whether the leaf carries a fire rating label. |
| Any assembly | Key turns hard, cylinder is worn, or keying is a mess | Commercial Locks, Cylinders and Keying | How many openings are on the same key, and whether there is an existing keying schedule. |
| Any assembly | Staff have propped it open because it is unusable | Door Closers and Operating Force | How long it has been propped, and whether the leaf carries a fire rating label. If it does, that is the priority. |
Rows: 14. Every one resolves to a page on this site. Nothing here is a quote and nothing here is a diagnosis.
The premise
A symptom does not decide anything. The assembly does.
Every call starts the same way. The door drags. The door will not latch. The door is too heavy. Those are four sentences that a facilities manager reasonably assumes are four problems, and they are not — each of them is four different jobs wearing the same description, and which one it is depends entirely on what the leaf is made of.
A dragging aluminum storefront leaf is nearly always a racked corner joint, because aluminum entrances are mechanically joined at the corners and those joints carry the load. A dragging hollow metal leaf is nearly always a frame problem, because the leaf is stiffer than the wall it hangs in and the anchors give first. A dragging wood flush leaf is nearly always moisture, because the core drinks and then the leaf grows. Same complaint, three different trucks, three different parts, three different figures at the bottom of the invoice.
So this site is organised the way the work is actually organised: by what the opening is made of, and by what mechanism runs it. Seven pages, no filler, and enough published reference material on each that you can work out which one you are in before the phone rings.
Services
Seven services in Charlotte
Four assemblies and three hardware systems. The first group is what the leaf is made of. The second is what operates it. Most jobs touch one from each.
Hollow Metal Openings and Frames
Hollow Metal Openings and FramesWood and Flush Door Repair
Wood and Flush Door RepairFire-Rated Door Assemblies
Fire-Rated Door AssembliesPanic Hardware and Egress Devices
Panic Hardware and Egress DevicesDoor Closers and Operating Force
Door Closers and Operating ForceCommercial Locks, Cylinders and Keying
Commercial Locks, Cylinders and KeyingNot sure which assembly you have?
The services page carries a side-by-side comparison of all four leaf assemblies — what the leaf actually is, the standard that governs it, whether a published endurance rating exists, whether a fire-rated version is available, and what fails first on each. Compare the four assemblies.
Scope
Charlotte, and nothing past it
There are no service-area pages on this site. No Concord page, no Matthews page, no Fort Mill page, no county page. We work inside the city of Charlotte and that is the whole map.
That is a working decision rather than a marketing one. An assembly-first outfit only functions if the parts on the truck match the buildings it gets called to, and that only holds while the building stock is finite enough to learn. Charlotte's is. The Uptown towers run hollow metal on the stair and cross-corridor openings and aluminum on everything the public touches. The South End and NoDa conversions are a mix of original steel and whatever the fit-out contractor could get. Steele Creek and the Westinghouse corridor are distribution boxes, which means hollow metal and FRP and a lot of impact damage. University City is office park stock from three distinct decades and you can date the building from the hardware. The moment you add six counties to that, the parts inventory stops predicting anything and the outfit turns into a courier for a supply house.
How we work
Seven things worth knowing before you call
Seven lanes, and we will tell you when you are in none of them
Automatic operators, overhead and coiling doors, revolving doors and glazing replacement are not ours. You get told that on the phone rather than after somebody has driven out and looked at it.
The reference material is on the site, not behind a call
Gauges, performance levels, endurance cycles, opening force limits and fire door clearances are all published here with their section numbers. If you only wanted the number, take it and go. That is what it is for.
One city
Charlotte only. The truck stock is built around what Charlotte buildings actually have in them, which is the only reason a first visit ever finishes the job.
No forms
There is not one form field on this site. Commercial door work is a conversation with three or four questions in it and a form is a worse way to have it than a phone call.
We say what moves the figure
Every service page carries a table of the variables that decide the cost. None of them carries a price, because a price quoted before anyone has seen the opening is a number somebody is going to be unhappy about later.
Latching beats easy opening on a rated door
The most common thing we undo is a fire door closer that somebody turned down until the door stopped latching, because a complaint about weight got treated as the problem. It is the wrong trade to make and we will explain why on site.
Standards checked, not remembered
Every figure published here was checked against a live source before it went up and carries the standard designation it came from. A wrong citation is worse than no citation, because it is the one thing a trade reader catches.
Questions
Common questions
Do you cover anywhere outside Charlotte?
No. Charlotte city proper only.
Do you work on automatic doors or overhead doors?
Neither. Automatic and low-energy power operators need an operator specialist, and overhead sectional and rolling steel doors are a separate trade with separate tooling. We will say so on the phone rather than after a visit.
Can you give me a price over the phone?
Not a real one. We can tell you which variables decide it — whether the frame is in scope, whether the leaf carries a rating label, whether the closer is surface or floor-mounted, whether the wall is masonry or stud — and every service page lists those variables in a table. A figure quoted before anyone has seen the opening is a figure somebody ends up unhappy about.
My fire door is too heavy to open. Can you just turn the closer down?
That is usually the wrong fix, and it is the most common thing we get asked to do. A fire door has to positively latch from any open position, and a closer backed off far enough to feel light frequently will not do it. The ADA exempts fire doors from the 5 lbf interior limit for exactly this reason and defers to the authority having jurisdiction. If the door is genuinely too heavy, the answer is normally alignment, a mis-sized closer or an arm mounted in the wrong configuration — not less spring.
Do you issue fire door inspection certificates?
No. We are not offering an FDAI inspection service and we do not issue the annual certificate. We will find what is wrong with a rated opening, tell you plainly, and put it right. The certificate is a separate engagement with a separate qualification and you should get it from somebody who holds one.
How do I know what my door is made of?
Magnet on the leaf tells you steel or not. A steel leaf with a visible seam up the vertical edge is hollow metal. An aluminum entrance has a visible extruded stile around a glass or panel infill. A wood flush leaf has edge banding you can usually see at the top. If there is a label on the hinge edge, photograph it — that one label answers more questions than anything else you can send us.
Call (333) 333-3333
Tell us what it is made of and what it is doing. Two facts, and the rest of the call is short.